Payment Policy

Welcome to Bracelet Mood! Our Payment Policy outlines how we handle transactions, including payment methods, processing, and security measures. We are dedicated to providing a secure and smooth payment experience for our customers.

1. Payment Methods

We accept a variety of payment methods to accommodate your preferences. Currently, we accept:

  • Credit and Debit Cards: Major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • Other Payment Options: Additional payment methods may be available depending on your location. Please check at checkout for available options.

2. Payment Processing

  • Secure Transactions: All transactions are processed through a secure payment gateway that utilizes advanced encryption technology to protect your payment information. We do not store your credit card details on our servers.
  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase, including order number, items ordered, and shipping information.
  • Payment Authorization: Your payment will be authorized and charged at the time of purchase. If there are any issues with payment authorization, we will notify you and request updated payment information.

3. Pricing and Charges

  • Product Pricing: All product prices are listed in US dollars and are subject to change. The price you see at checkout is the price you will be charged.
  • Shipping Costs: Orders over $29.99 qualify for free standard shipping. For orders under $29.99, a shipping fee of $9.99 will be applied. Shipping costs will be added to your total at checkout.

4. Refunds and Adjustments

  • Refund Policy: Refunds will be issued according to our Returns Policy. If you are eligible for a refund, it will be processed to the original payment method used for the purchase. Please allow several business days for the refund to reflect in your account.
  • Order Adjustments: If you need to make adjustments to your order after payment has been processed, please contact us promptly at [email protected]. We will do our best to accommodate changes, but please note that some modifications may not be possible once the order is in processing.

5. Fraud Prevention

  • Security Measures: We take fraud prevention seriously and employ various security measures to protect against fraudulent transactions. We may request additional verification for high-risk transactions to ensure the security of your payment information.
  • Suspicious Activity: If we detect suspicious activity or potential fraud related to your payment, we may contact you for additional information or temporarily suspend your order until the issue is resolved.

6. Customer Support

If you have any questions or concerns regarding your payment, please reach out to our customer support team at [email protected]. We are here to assist you and ensure your payment experience is seamless and satisfactory.

7. Changes to This Policy

We may update our Payment Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about our payment practices.

Thank you for shopping with Bracelet Mood. We appreciate your business and look forward to providing you with beautiful bracelets and exceptional service.