BRACELETMOOD

Welcome to Bracelet Mood! We are thrilled to help you find the perfect bracelet to complement your style. Our Shipping Policy outlines how we handle shipping, so you know what to expect when placing an order with us. We strive to ensure a smooth and efficient delivery process for all our customers.

Shipping Rates and Free Shipping

At Bracelet Mood, we offer straightforward shipping options designed to fit your needs:

• Free Shipping: Enjoy free standard shipping on orders over $29.99. We want you to have the best shopping experience, and free shipping is our way of saying thank you for choosing us.
• Standard Shipping: For orders under $29.99, a flat shipping fee of $9.99 will apply. This ensures that your order reaches you promptly and securely.

Processing Time

• Order Processing: Once you place your order, we will process it within 1-2 business days. During peak seasons or special promotions, processing times may be slightly longer, but we will keep you informed of any delays.
• Order Confirmation: You will receive an order confirmation email with details of your purchase once your order is processed. This email will include an estimated delivery date and tracking information once your order has shipped.

Shipping Methods

We use reliable shipping carriers to ensure your order arrives safely and on time. Shipping options may vary depending on your location, but we always aim to provide the most efficient and cost-effective delivery service.

• Domestic Shipping: For orders within the country, we offer standard shipping that typically takes 3-7 business days from the date of shipment.
• International Shipping: At this time, we only offer domestic shipping within the country. We are continually exploring options to expand our shipping destinations, so stay tuned for updates.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment and see its progress until it reaches your doorstep. If you have any issues with tracking or delivery, please contact us for assistance.

Delivery Issues

• Lost or Stolen Packages: In the rare event that your package is lost or stolen, please contact us immediately at [email protected]. We will work with you to resolve the issue and ensure you receive your order or a suitable resolution.
• Address Errors: Please double-check the shipping address you provide when placing your order. We are not responsible for delays or issues caused by incorrect or incomplete addresses. If you notice an error after placing your order, contact us as soon as possible, and we will do our best to make the necessary adjustments before shipping.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy page. We want you to be completely satisfied with your purchase, and we are here to help if you need to return or exchange an item.

Contact Us

If you have any questions about shipping or need assistance with your order, please reach out to us at [email protected]. Our customer support team is here to help and ensure your shopping experience is as enjoyable as possible.

Thank you for shopping with Bracelet Mood. We look forward to delivering beautiful bracelets to you and enhancing your style with our unique collection.